Fore!

3/29/1996 

I am a little pissed off today.  (Wow, now there’s a news flash!)  More than a little pissed off, actually.  As my good friend Sammy Alfano, would say, “Bud, I’m gettin’ hot!”

There are too many people playing golf.  And it’s making it difficult for the rest of us who are serious about the game.

This thing is out of control.  Finding a tee time in Los Angeles is about as difficult as getting a murder conviction.  It happens, but not often enough.  It got so bad that I had to join a country club.  Now I don’t have anything against country clubs as a whole, but it just doesn’t seem right to me to pay thousand of dollars as an initiation fee just for the privilege of paying an additional $300 a month that allows me to pay another $10 to play around of golf.  That’s unless I bring a guest.  Then you can tack on another $100 bill.  Of course, I share the same feelings as Groucho Marx.  I’m not sure I want to belong to a club that would have me as a member.

Over the past few years, golf has become such an “in” thing that everyone is teeing it up.  Or trying to.  And this is pissing me off.

I couldn’t get a tee time at my own club last Wednesday.  I had to fly to Phoenix to play with Scott Shannon.  And after flying to Arizona, renting a car and paying the green fees, it was still cheaper than if I had tried to play in Los Angeles.

Millions are playing golf.  What’s wrong with these people?  Don’t they have jobs?

It wasn’t long ago that Steve Smith (publisher of The Network Group) and a few of his friends started the T.J. Martell Golf Tournament.  I think the first outing had only three groups.  Now, hundreds line up for a tournament that has to designate two different shotgun starts to accommodate everyone.

Damn you people!  What happened to bowling? Or tennis?

Don’t get me wrong.  I have nothing against people in our business who play golf seriously.  There’s nothing more pleasurable than an enjoyable round with your peers.  Golf with a group who enjoys and knows the game is wonderful.  But it’s you once-in-a-blue-moon hobbyists who really shank my drive.

Look, if you must play, there are certain things you must know before making a complete fool out of yourself and pissing off the rest of us.

If you’re going to play the game, observe the following suggestions:

Take some lessons:  If you’re going to play the game, damn it, learn how.  If you don’t know how, don’t cause the rest of us pain with your presence.  I’m not saying you’ve got to shoot par, but if all you can do is roll the ball off the tee, don’t come to the golf course.  You won’t have fun and you’ll make the rest of us miserable.  A few lessons and a few more trips to the driving range will make you and the rest of us much happier in the long run.

Keep up with the pace:  Nobody can master the game of golf.  It humbles all of us.  If you can’t play well or you’re having a bad day, that’s understandable.  But keep your partners in mind.  If you hit a few bad shots on a hole, pick up the flipping ball.  Move ahead to the rest of the group and try again.  If you still screw up, take your ball and drop it on the green.  Don’t make everyone wait while you goof around.  You’ll bring your lousy attitude to the rest of the foursome.

Take your time:  This may sound in conflict with the previous suggestion, but it isn’t.  You should play your game consistently and promptly so as not to hold up the group, but you must realize that golf takes time.  A round will last between four and five hours.  Don’t try and rush to finish so you can return for a meeting.  If you’re going to play, take the afternoon off.  Relax and enjoy it.

Do not bullshit when it’s your time to hit:  You have more than enough time during a round to talk to your partners about everything.  Do this when you’re in the cart or walking up the fairway.  Don’t tell a story on the tee when everyone is waiting.  Shut up and hit it.

Do not bore the group with a glowing rendition of your last shot:  Nobody cares.  We’re all concentrating on our next shot.  Don’t expound upon the virtues of a shot that was “pin high” when it was also 50 yards left of the green.

Don’t give tips to others unless you’re asked:  Nothing is worse than someone who doesn’t know the game to be giving advice to another novice.  Shut up.  Or better yet, both of you go take a lesson.

Lean how to count:  If you’re going to play the game seriously, keep score.  If not, don’t count.  But if you do count, be accurate.  The other members of your group know how many times you swung…particularly if there’s money on the line.  I’ve often impressed newcomers by recounting every stroke of every member of a foursome after the game was over.  I learned to play with thieves in the South.  My father taught me to count everyone’s strokes before he let me touch a club.  All serious players do the same.  Don’t claim a score and have to be corrected.  It’s embarrassing to everyone.  Plus, we’ll think you’re a cheat when you may have made an honest mistake.  Count them all or don’t count at all.  This is not to be confused with the famous Gary Bird line, “Just gimmie a six.”  If you’re out of the hole and want to slide by without ruining your entire game, that statement is okay.  You’re telling everyone you screwed up, but you’re not trying to screw them out of anything.

On the green, don’t walk in someone else’s line or putt out of turn:  It just proves what we knew already, that you’re a selfish son-of-a-bitch who cares about nothing except yourself.  Mark your ball, stand to the side and wait your turn.  And shut up.  If your advice is needed, we’ll ask.

Don’t get angry, yell or throw a club when you hit a bad shot:  We don’t care.  Learn how to play the frigging game and you’ll be happier.

No plaid pants:  This is self-explanatory.

These are just a few of the things all of us who play the game would like the rest of you to observe.  And when you read this, don’t think it doesn’t apply to you.  If you’re an idiot who insists on being a fool on the golf course, playing like a buffoon and ruining the game for the rest of us, please don’t be fooled by our outwardly patient smiles.

We talk about you behind your back.

Amen, Ahmet

2/16/1996

He was sitting in a chair, leaning forward slightly, elbows on his knees.  The spotlights illuminated the stage, casting the hundreds of people in the audience in the large convention room into darkness.  If he was bothered by the attention, you certainly couldn’t tell.  Politically incorrect, but turning it into the opposite by the mere fact that he did it, he lit a cigarette, took a sip of water and turned the big hall of strangers into a living room full of close friends.

“I was about 13 or 14 years old when I first went to New York.”  His gravelly voice cut through the microphone, causing the audience to move toward the edge of their seats…ears straining to pick up every word…eyes watching for the slightest nuance.  “They dropped me off at a movie theater by myself and promised to return in a couple of hours to pick me up.  I waited until they turned the corner, then hailed a cab and told the driver to take me to Harlem.”

The blonde sitting beside me nudged me hard in the ribs.  “Ain’t Ahmen cool?” she whispered in a hiss loud enough to be heard three rows back.

I acknowledged her with a nod.  I didn’t have the heart or desire to tell her his name wasn’t Ahmen.  It would have taken too long and she probably wouldn’t have cared one way or the other.  I had no idea who she was or why she was sitting in the first row, listening to Ahmet Ertegun, Co-Chairman and founder of Atlantic Records, as he was addressing an assembled multitude who had come to hear a sermon on the mount.

She was stunningly attractive in a bubblegum sort of way…short blonde hair teased as only women in the South can manage…rouge…bright red lipstick…long eyelashes and fake fingernails that matched the lips.  She was dressed in a vogue (whatever that is), see-through white top that tucked into a black dress with white polka-dots.  One dark nylon-encased leg crossed the other at the knee, rocking back and forth in time with the gum she kept popping in her teeth.

I felt the need to tell her to pay attention…to cherish the moment…that she was in the presence of a true legend…but she was too young to know or care.  But evidently not as naïve as I initially thought.  I would see her at the bar at two o’clock the next morning, having drinks with the man who was speaking.

The legend lives on.

“I wound up in a place similar to the Cotton Club sitting by one of the show girls.  I introduced myself to the band leader and they thought I was something.  Here I was, a young white boy, who knew as much about the music as those who were playing.  Hell, I had all their records.”

A quick time out for a puff, a sip of water and he continued with his story.  “After the show, they invited me back to a rent party at one of member’s apartments.  Someone was playing the piano, another singing, others joining in on assorted instruments and the next thing you know, I had a drink in my hand.”

He cleared his throat…not that it made any difference.  The rasp that is his voice was unaffected.  “I was getting hammered when one of the guys who knew my uncle came up and said, ‘What’s that in your hand?’  I informed him that it was scotch.  He told me drinking was bad for me, took the glass away and handed me a reefer.”

The crowd roared, giving him time to light another smoke.

In an industry quick to hang the mantle of “legend” on almost anyone who has a couple of good ratings books or signs a hit act, Ahmet Ertegun redefines the term.

To put in perspective, when compared against his accomplishments, the rest pale in comparison.  Forget pale…become invisible.

So you’ve signed a couple of acts who’ve sold a few million records…and think you’re happening? Get over it.

Ahmet found acts who became so famous they’re known universally by their first names.  Like Otis and Aretha.

While others mined the caves of New York (the ones he had already stripped), he discovered Muscle Shoals and made it legendary with recordings by Wilson Pickett and Percy Sledge.

Is there another person who could make this statement:  “The only two people who could be described by the term ‘genius’ in the 20th century are Louie Armstrong and Pablo Picasso.  Everything anyone has done since in music or art they got, in part, from the influence of these two.”  Louie and Pablo…only Ahmet could pull that off.

Ahmet is  truly one of a kind.  He’s done it all…with a passion and style unmatched in our business.  And, he had fun doing it.

You know what else? He still does.

Here’s a guy who almost lived with Mick Jagger for a year-and-a-half to get The Rolling Stones on Atlantic Records, then once the deal was done, he laughingly told Mick not to call him anymore…he had his name on the contract.

Here’s a guy whose diverse musical tastes allowed him to sign Ray Charles and Led Zepplin.  Talk about a reach!

It’s all well and good to memorialize his accomplishments, but as Ahmet is quick to point out, he ain’t done yet.  Ask him how old he is and he’ll tell you time is immaterial.  It’s not where you’ve been, but where you’re going.

Young at heart? You bet.  And in the flesh.  A lot of people decades younger than Ahmet were left bruised and battered in his wake in Atlanta.  You think he needs that cane to walk?  Not a chance.  It’s to shove aside the fallen bodies as he makes his way to another mystical place that is changed from the ordinary by his mere presence.

Ahmet Ertegun is epitomized by the company he founded…a company that defines diversity in Alternative, Rhythm & Blues, Rock, Rap, Jazz, Classical, Pop and everything in between.  It’s all music to Ahmet.

It is impossible to describe Ahmet Ertegun in ordinary terms because he isn’t an ordinary person.  His accomplishments are certainly extraordinary.  Yet, the very thing that makes Ahmet special is that he is ordinary in the most exquisite sense of the word.  He loves music.  From a listener’s perspective, not as an icon.  He’s a fan.

To know him is to love him.  To know him is to learn from him.

We should all be so lucky.

Ahmet Ertegun.  He’s so cool.

Grammytical

3/1/1996 

I like to dress up and have a good time.

Is that line from a song?  Or is it just a state of mind during Grammy week in Los Angeles?

With all due respect to New York, there’s no business like show business in Los Angeles.

Besides, we’re feeling pretty good about ourselves right now.  Magic is back, the Lakers are making a run and it’s Showtime again at the Forum.  The Dodgers are talking the talk as they prepare to win their division.  Disney bought the Angels, so they’re bound to improve.  We don’t have a professional football franchise, so we’re able to see the best games on television.  We haven’t had a really good mud slide in over a year, no fires to speak of and not a measurable earthquake (that’s anything over a 4.0 for those of us who live here) since 1994.  Housing prices are moving up and O.J. hasn’t called a local radio station in over a week.

It’s Grammy week.

I love L.A.

And I especially love L.A. during Grammy week. It’s the one time of the year in this entertainment town that the record and radio businesses gets to pretend we’re more important than the motion picture industry.  In the long run, we fail, of course, but for one brief moment in time we can ask the question: “Did you do it for love…did you do it for money…did you do it for spite…or did you have to, honey?”  (That’s an oblique reference to The Eagles, for those of you who are a little slow.)  And just in case you’re wondering, I always do it for spite.

Those of you who live in New York don’t quite understand us out here on the Left Coast.  See, we don’t dress up a lot.  You people will squeeze into a tuxedo or evening dress at the drop of an invitation.  Not so us.  It’s got to be special. 

And the Grammys are special.

It’s not just the Grammy presentation.  It’s the total experience.  Like going to a state fair, it’s fun to see the main tent, but the sideshows supply the real action.

And a sate fair doesn’t hold a candle to Los Angeles during Grammy week.  You think you’ve seen the world’s fattest man, the tattooed lady, the piercing Queen, the transvestites, the sword swallowers, the fire-eaters, the freaks, the jugglers and clowns that all did tricks for you?  Honey, come down to Hollywood.  You ain’t seen nothing yet!

The action begins long before Grammy week.  Things begin to get tense when the invitations are sent out.  God forbid if you aren’t invited to one of the parties.  It’s a social faux pas worse than brown shoes with a tux.  It starts when one of your colleagues asks if you’ve gotten an invitation to a certain party.  If you haven’t, the politicking begins in earnest.  You start by calling everyone you know at the company, wondering why you haven’t received your invitation.  They, of course, lie and say they’re sure you’re on the list.  The invitation must be the mail.

You, of course, don’t believe them for a second.  So you begin asking others with more juice to help you out.  They, of course, lie and tell you they’ll get right on it.  You’re left out in the cold.

But, if you’re smart, you can scam your way in.  Just find out others who are invited to the parties you want to attend.  Leave the awards early and stop by the party.  Use their name.  The people checking the lists are not heavy enough to garner an invite themselves, hence, they have no idea what the real person looks like.  You’re never asked for an I.D. And no one is really hurt.  When the “real” people get there, they can prove who they are by showing an I.D.  They’ll get in (after a hassle) and you’ll already be drinking champagne at the bar.

Next to arrive are your actual Grammy tickets.  You quickly break open the envelope and check your seating.  The tickets probably suck.  But it’s hard to bitch.  They’re supplied by a record company.  (Does anybody other than record companies actually pay for these things?)  If you were at a major market last year, and this year you’re in a smaller city, look for your tickets to be further from the stage.  If you’re in radio and you get your tickets early, you’ve got a chance at moving closer.  It depends on the records you add.  Hold out for the prime locations.

The first party is the biggest record company party of the year.  It’s Clive’s party at the Beverly Hills Hotel.  You haven’t truly arrived until you’re invited to Clive’s party.  And trying to get an invitation is almost impossible.  You’ve got a better shot at front-row Grammy tickets than getting on Clive’s list.

Clive’s party happens the night before the Grammys.  Appropriate.  Most believe it’s more important.  And it’s Black Tie.  Now the Grammys are Black Tie as well, but Black Tie in L.A. means anything from a tux to spangled denim jackets with cowboy boots and spurs.  Not so with Clive’s invitation.  Better have the tux or be ready to get embarrassed.

Then we finally get to the Grammys.  The most important part of the Grammys is your arrival.  You must, of course, have a limo.  Anything less is of the lowest order…or either ultra-cool.  You have to be pretty confident of yourself to pull up in your own car.  Since almost nobody in our business has that confidence, the only people who drive their own cars are those who can’t afford a limo.  Take out a loan.  In this town, the bank will understand.

After you get inside the Shrine Auditorium, you must locate your seat.  This is very important because you must determine who has better seats than you.  That’s the only real reason for going to the awards.  You must be able to silently gloat about having better seats than your rivals or smilingly seethe over seating you deem inappropriate.  You’ll do both.  There are enough people over you and under you to have you completely confused.

Veteran Grammy-goers leave their seats right after the opening ceremony.  The lobby provides the perfect setting for the ultimate schmooze-fest.  There you can brush against the titans of your industry and they can pretend they think you’re important…if only until someone more important enters their peripheral.

And don’t forget to leave the ceremonies early.  You have to clear out before the people you’re impersonating later.  It’s the only way you’ll get into the parties.

Resolutions For All Year

1/5/1996

It is probably the most exciting time of the year.  With few exceptions, we can throw out everything that happened before, erase the board and begin brand new.  It’s a time for new beginnings, rosy outlooks and resolutions.  All the mistakes we made last year don’t count, except to help us in our quest to become better because of them.  It’s all smiles no frowns and a happy tune on the lips of us all.

With luck, the feeling will last a week.

With a sense of purpose, it can last the year.

With hard work and dedication, it can change your life.

As managers of people, it is up to us to give the New Year’s resolutions and the people who made them every opportunity to capitalize on their goals and ambitions.  Luck only plays a big part in the lives of those who have planned and worked hard to recognize and use those “lucky” breaks to their advantage.  As leaders, most of us realize that it took more dedication and hard work than lucks to get us where we are today.  It’s important to share that work ethic and mindset with those around us.

The first week of the new year is the perfect time to begin a program of checks, balances and goals, not only for ourselves, but to others in our company or department.  I’ve always used the time between Christmas and New Year to analyze the past year and plan for the next.  It is important to do more than think about what has come to pass and what will happen.  Careful planning combined with reachable goals will stimulate your actions and keep you on the right course.

That goes double for your employees.

To maximize your potential, you must do the same for your support staff.  A group of people working together can accomplish the individual goals of each a lot quicker and easier than those working alone.  I’ll share some suggestions that have helped me in the past and may prove beneficial to you.

During the first month of the year, schedule meetings with each of your employees.  Set aside whatever time is necessary.  The meetings shouldn’t take long.  I find meetings that last longer than 20 minutes to be counterproductive.  Just make sure that whatever time you designate should be quality time.  Hold all your phone calls and focus all of your attention on the person you’ve scheduled.  If you have a large staff, you might want to schedule the meetings over a period of days.  Too many back-to-back meetings also become counterproductive.  Give yourself enough of a break between meetings so you can absorb the variables that are discussed.

Before the meeting, have each employee prepare notes.  Explain that the notes should be brief and not necessarily formal.  The notes should include a job description, goals, ambitions and a list of the employee’s strengths and weaknesses.

In order for you to get the most out of your employees, it is important to get their input.  Knowing what they want and perceive helps you make personnel decisions easier.  Too often we promote or assign tasks to the wrong people.  If you know what motivates each of your employees, your job will become much easier.

You should prepare notes for each individual listing the same topics you’ve asked them to provide.  The comparison in the meeting will help each of you understand the other and will make working together smoother over the coming year.

The job description is all important.  Although each employee should know exactly what is expected of them on a day-to-day basis, all too often, there is confusion.  Sometimes a little, oftentimes a lot.  Getting a descriptive job description from your employees may surprise you.  You may not even be aware of the tasks they’re doing.  Maybe someone else has given them assignments, or perhaps you’ve forgotten about some of the things you have assigned.  The job description­­—yours and theirs—will clarify any ambiguities.  This description should be specific and include the time they are expected in, lunch hours, breaks and time they go home.  Leave nothing to the imagination.  Compare your description with theirs and combine the two to come up with final blueprint for their working expectations and requirements.

Goals should be restricted to attainable aims within the company parameters.  Wanting to be the company president isn’t a goal.  It’s an ambition.  Goals should be divided into two groups: long-term and short-term.  Give your employees at least one short-term goal per quarter and set quarterly meetings to discuss those specifics.  If it is possible within your organization, shorter time spans and more goals are beneficial.  Whatever the time frames, make sure you schedule meetings accordingly.  Long-term goals don’t need to be as specific.  These need to be discussed at each quarterly meeting and in a final meeting at the end of the year.

Ambitions are important, so you’ll know where each employee wants to be in five or so years.  Knowing your employees’ ambitions can help you put them in the right job when openings arise.  Assigning employees tasks and titles that fit with their ultimate ambitions makes for happier and more productive people.  And it makes you look like a genius.

Although you are aware of your employees’ strengths and weaknesses, it’s important that they are aware as well.  You will be surprised how close your perception and theirs will be.  Discuss specific ways for each employee to accentuate the strengths and improve in the weak area.  Explain how you’ve reach your conclusions.  Each employee needs to know what you think about their working habits and why.

Often an employee will believe he or she is doing a good job in a specific area when you don’t.  This meeting and the accompanying notes will clarify and discrepancy between the perception and reality.

Follow-up meetings on these particular subjects are a must.  If you have only one meeting and then forget about it, the initial meeting becomes as concrete as a New Year’s resolution.  And will last about as long.

Identifying specific working habits, requirements, goals, ambitions, strengths and weaknesses of each member of your team will make each a better and more satisfied employee.  And make you a better leader.

It’s sure to make you all winners.

Goo Goo Goo Joob

11/24/1995 

I am the Egg Man…I am the Egg Man…

Welcome to Beatle mania…the 1990’s version.

It started when Gary Gersh, President of Capitol Records, invited a few of his close and personals to the famous Studio A for a private moment to hear the new Beatles’ song, “Free As A Bird.”  Security for the event was tighter than when The Beatles were recording.  The champagne was first-class, the music was awesome, the moment was spine-tingling.  Then, the anthology on ABC.

And all the memories that came with it.

I came of age with The Beatles.  Everyone else who was between the ages of 10 and 25 in the mid-1960’ can say the same.  A lot of people in our business today weren’t alive when The Beatles were changing our musical world.  Many at Network 40 missed their impact.  They all ask me the same question.  It was the question that Joan Lundon asked Ringo on Good Morning America.

“What made The Beatles so special?”

Hey, Joan, did you ever listen to their music?

The Beatles made musical history.  Why?  Because of the songs they wrote and performed.  What made the music special?  Now, there is the real question.  I don’t know if I, or anyone else, have the answer. I only know what I think.

The Beatles didn’t write and perform music that changed the world.  The Beatles wrote and performed music the reflected the changes taking place in the world.  And those who listened were more tuned in to the changes because of them.

John Lennon said The Beatles were a working class band that didn’t change.  That was true.  The Beatles, as singers and songwriters, stayed grounded in who they were as a group, even when they grew into other people as individuals.  They never viewed themselves from the outside, as did the world.  They kept focused on who they knew they were.

The band that changed the world? “We’re just four lads from Liverpool,” was John’s standard answer.  And it was true.

For the most part, The Beatles had fun.  Unlike most artists of today, The Beatles began with a sense of humor and they never lost it.  When you look at the footage of their live performances, you can tell The Beatles were having aa good a time as the audience.

Unlike most artists of today, The Beatles never bought into the hype about themselves.  They didn’t hide from fans or the press.  They were free with their thoughts and ideas.  There are literally hundreds of miles of tape and film featuring interviews with The Beatles.  Accessible?  It was part of their charm.  And part of themselves.

You see, The Beatles wrote and sang about the world around them.  To accurately reflect what was happening, they had to experience it.  Even after they became the most famous band in the world, they were still out there among us.

Elvis hid behind the walls of Graceland.  The Rock stars of today are inaccessible and unapproachable.  John Lennon was thrown out of the Troubador in Los Angeles for heckling an act.  He was also wearing Kotex on his head. I know. I was with him.

Boorish behavior, perhaps, but he was here, there and everywhere…just like the other Beatles.  They experienced life, then sang about it.

Our world was their world…and we shared it together.  They just sang it better than the rest of us.

The Beatles loved R&B music with a heavy back-beat and copied the sound in their early recordings.  I loved the music.

The Beatles made revolver and didn’t release a single.  It had never been done before.  I love that album.

The Beatles started smoking dope, experimented with LSD and sand “Lucy In The Sky With Diamonds.”  I fell in love with that song.

The Beatles wanted to put an orchestra behind a rock and roll beat.  It had never been done before, but George Martin, their producer, was more experienced with recording orchestras than Rock groups, so he figured it would be a natural.  And it was. I love thsse strings.

There was no such thing as a concept album before Sgt. Pepper. I love that record.

Like no other group before or since, The Beatles managed to change as the world changed around them…because they were in tune with the world.  As they grew, so did their music.  But they grew with us…not apart from us as so many performers do today.

They didn’t change the way we were.  They just recognized and identified they way we were all changing.  They were a working class band that never forgot their roots.

The Beatles were honest.  To a fault.  No hidden dope-smokers there.  Nope, they came out with it.  So there was no exposé…no tabloid story to conjure up hidden demons.

Except for the one time when John stubbed his toe and said The Beatles were more famous than Jesus Christ, they were mostly loved…for what they were and who they were.  And even that statement was honest.  John was responding to a question about their fame.  He didn’t mean The Beatles should e worshipped, just that because of the media, more people had heard about The Beatles in their day than anyone else at any other time before.

The Beatles were so busy laughing at themselves that nobody else had any room to laugh at them.

They were fab…they were famous…they were a kick in the ass.

Early in the ascension of The Beatles, John was asked what he did in the group.  He answered, “Sometimes I play guitar, but mostly I play the fool.”

They all did.  Beautifully.

The Beatles were all about long hair, lifestyle, laughter, peace and love, but mostly they were about music.

When asked what was next for The Beatles, their manager, Brian Epstein, said, “The next song.”

Thanks to their music, I am the walrus.  And so are you.

Maui Wowie

11/10/1995 

The night had begun to sour an hour or so before…with the rancid tropical drinks laced with rum, complete with the obligatory orchid and tiny umbrellas.  The drinks were served by howlies, pretending to be natives, to the patrons, pretending not to be tourists.  Neither managed to pull off the bluff.

My first mistake was eating the orchid.  The group that had gathered around me, happy to be led through the streets of Lahiana by a man of my supposed stature, began to cast long, suspicious looks in my direction.

Fair weather fools they were.  Without me, they would be perfectly content to see Maui perched atop the stools of one of the tourist traps with a cheap string of shells around their necks.

Not me.  I was searching for the real Hawaii…home of the most beautiful people in the world.  I wanted to dig deep into the depths and find the bones of those who lived when Lahaina was just a sleepy little whaling village…and before…when King Kamahamaha ruled the sand and surf.

To get there, sacrifices had to be made.  I explained this as quietly as possible to the rookie sitting on my left.  He was dressed in a newly purchased authentic Hawaiian shirt that was made, of course, in Hong Kong.  His wife, a dainty little waif who clutched his arm and smiled at everything, hung by his side and onto my every word.

I pulled the guy close.  “You understand, some of our group must die.”

All the blood drained from his face.  The waif choked on her Mai Tai.  The crushed ice streamed out of her nose.

“How’s that drink?” I asked

“Tolerable,” she managed.

Her husband leaned closer.  “What did you mean by that statement?”

I waved my hands around.  “Yee, God,” I whispered, “sacrifices, of course.  They’ll be stripped naked and staked to the sands, eaten by crabs, their bones used to make trinkets.”

The waif threw up on her shoes.  The husband stood up and backed away cautiously, his eyes never leaving my face.

I took another shot of rum.  Thinning out the heard is a process one must go through to get to the true core.  And no one is better at turning a large group into a small one than me.  I am a professional.

I jumped up and headed for the door.  “To the tunes,” I shouted.

Half the group thought I said, “tombs,” and we lost them.  Better still.  There wasn’t room for all in the karaoke bar.

I ordered another drink and listened half-way through some Japanese businessman trying his hand at Bon Jovi’s “Wanted: Dead Or Alive.” When I made my move.

“Somebody grab the mike,” I yelled as I tackled the would-be singer.

Nobody did.  As the businessman’s friends came to his defense, my “friends” headed for the exit and the safety of the street.  I found myself there shortly, helped by two able-bodied security guards on the look-out for people just like me.

“Perfect,” I grinned.  “Two survivors.”

My compatriots, Burt and Christine, were waiting…for my company or because I had the keys to the car? I couldn’t tell, but they had been through much worse with me before.

“Where to now?” Christine wanted to know.

“To the tattoo parlor,” I answered.

Burt immediately hailed a cab.

To hell with all of them.  I staggered down Front Street to the parlor, fell inside and demanded service.

“What would you like?” the tattooed tattoo proprietor questioned.

I pulled myself up to attention, or as close as the rum would allow.  “I want,” I said indignantly, “a gold stake in my left ear, just like King Kamahamaha.”

“No problem, mate,” he said.  “But you’ve got to understand that I do body piercing here.  We don’t use a gun.  I want you to feel the total piercing experience.”

With eyes gleaming, he pulled out a long, shiny ice pick and waved it in front of my eyes.

I didn’t waver.  “You’re going to stick that in my ear?”

He grinned.  “Anywhere you like.”

“Does it hurt?”

A bigger grin.  “The pain is tolerable.”

I asked for the ice pick.  He handed it over and leaned on the counter.  I hefted it, checked the weights and balance as I checked him out.  The dude was pierced all over…holes in each ear, both nostrils, tongue, everywhere except…

I slammed the pick through the back of his hand, nailing him to the counter.  His screams followed me out of the door.  I surmised that his tolerance of pain wasn’t as high as he suspected.

I managed to make it to the beach before my legs finally gave out.  Rum has that effect on me.  I inhaled sand for a while before passing out completely, waking up hours later in a puddle of slobber and sea water.

“I thought you weren’t going to make it,” a voice rumbled behind me.

I rolled over on my back and saw King Kamahamaha himself, outfitted only in a thong made of leaves.  In one hand he held a crude spear…in the other, what was left of my bottle of rum.

“Are you him?” I asked.  “Kamahamaha?”

He nodded.

“The King!” I cried.

He laughed and sat down beside me.  “No, I’m Ken Kamahamaha.”

I frowned.  “Any relation?”

He shrugged.  “Some.”

I contemplated his answer for a while and reached for the bottle.  Together, we emptied it. 

“What’s that matter, brudder?” he asked.  “You look sad.”

I was.  “I wanted to get my ear pierced with a golden spike, just like King Kamahamaha.”

“You mean like this?” He held out a huge hand.  In his palm was a golden spike.  It glistened like a diamond in the light of the full moon.

I lay back on the sand.  “Put it in.”

He shipped out a large knife with a dull point and went to work.  When he was done and the blood had dried, he asked, “How does it feel?”

I fingered the golden spike imbedded in my left ear.

“Tolerable.”

Commercial Alternative

10/6/1995 

Long, long ago in a land far, far way, I was a program director.  Okay, it wasn’t that long ago and it wasn’t that far away in distance, though an argument could be made that Sacramento is as long ago and far away as you can get.

The last station I programmed was KWOD.  For many reasons, KWOD wasn’t competing well in the Mainstream Top 40 arena.  Maybe it was because the station had been buried long before I got there; maybe it was because promotional budgetary constraints made the playing field uneven; maybe it was because I did a poor job programming in the face of outstanding competition.  (No, that couldn’t have been it!)  Maybe I was out of my mind.  (A strong case could be made for this…after all, I did pose for a Hitmakers cover!)

Whatever the reasons, we had to find another way to increase our audience.  After much soul-searching and a lot of research, we decided to adjust the format.

Live 105 reached into the outlying areas of the Sacramento metro and was exposing Alternative music to an increasingly loyal audience.  On my many trips to Los Angeles, I heard more and more people listening to KROQ.  It was hard to ignore KROQ’s success since KWOD’s owner also owned KROQ-AM, even though it was off the air

Based on all these factors and more, KWOD became one of the first Top 40 stations to weave Alternative music into the mix.  (Hey, I invented that format!)  It was easy to decide that KWOD should take a more Alternative approach.  It wasn’t nearly so easy to define the parameters that would establish the music inclusions and rotations.

The same is true today…maybe even more so. 

If you program a strictly Alternative station, it isn’t difficult to determine the music mix.  Alternative promotion people keep you aware of what music is available and what is hot.  There are many other radio stations with which you can compare your playlist.  The main decisions faced by most Alternative programmers are: (A) How Alternative do you want to go, and (B) how deep into the catalogue do you want to delve?

The Alternative format is basically artist driven.  Those programming in this format can define the music without a lot of effort.  This is not to say that it is easy to find the Alternative hits, but within the definition of the format, choosing the right music mix is more a matter of selecting the right songs from the Alternative pile rather than making distinctions about what is and what isn’t Alternative.

The task facing Mainstream Top 40 programmers is not so easy.

As Alternative music has gained more and more support from the Mainstream, Top 40 stations have reacted. Many have no choice.

Alternative music isn’t a fad (at least not today…maybe tomorrow).  It is a fact that a large percentage of the Mainstream audience wants to hear a certain percentage of the Alternative pie.

How much and which cuts?  Those are the big questions.

An increasing amount of my time, and that of the rest of the staff at Network 40, has been taken up with this discussion.  Programmers across the country are searching for the right answers…and the right questions.  How Alternative should we lean?  What Alternative songs will cross all the way into the Mainstream?  How many Alternative songs should I include in my music mix?  Is this song the right one?

Programming a Mainstream Top 40 station with an Alternative lean is one of the toughest jobs in the business.  There is no consensus with which you can compare your station.  Each situation is different.  Is your market already served by a successful Alternative station?  Do market demographics offer you a broad or restrictive target?  Are you the only Mainstream Top 40 game in town?  Does an advertising base exist to mirror programming performance?  Do you have the expertise?

In the final outcome, it is the music that matters.  That is why Network 40 has debuted the only chart exclusive to Mainstream Top 40 stations that lean Alternative.  We call it “Commercial Alternative.”  Why?  Because that’s what it is.  The CA chart lists the cream of the Alternative music crop.  Those songs high on the CA chart have the best chance of advancing and doing well in the Mainstream.

Our data base for this chart is small.  We took the most aggressive Alternative stations and those Top 40’s with an alternative stations and those Top 40’s with an Alternative lean and made them a part of the mix.  Market size wasn’t considered, only a station’s musical stance and commitment.

If you are a cutting edge Alternative programmer, this chart will serve as a guide to let you know what “smash” Alternative songs you might be missing.  If you’re Alternative programmer with a Top 40 lean or presentation, the CA chart will show you the right songs to play.  It will give you a great comparison.

If you’re a Mainstream Top 40 programmer with an Alternative lean, say “Hallelujah!”  Help has arrived.  The CA chart will give you a clear picture of Alternative songs with a track record and potential to cross into the Mainstream.

It took Network 40 a long time to compile the data and produce a Commercial Alternative chart.  It was no easy decision.  Our industry doesn’t need another chart just to satisfy the needs and wants of a trade magazine.  And although my experience with KWOD made me sympathetic to the plights of programmers, this was by no means my idea.  The CA chart is truly a reflection of the needs of our industry.  After just one week, it’s already a success.  Nothing Network 40 did before has stimulated such positive response.

Record companies and radio programmers were instrumental in helping to determine the stations included in the data base and with the definition of the chart.  Record companies now have a concise chart with which to prove which records are really crossing into the Mainstream.  Programmers can compare their selections with those of other stations in similar formats.

My thanks to those of you in both radio and records for helping to make Commercial Alternative a reality.

It’s about time

Rules And Regs

7/28/1995

Every gray cloud has a silver lining.  That statement was never more true than when applied to last week’s Editorial.  In an embarrassing column about nothing, I mentioned the KFRC playbook a couple of times.  I was surprised at the number of calls I received (I was really stunned that anyone actually got through it).  Many of you expressed interest in knowing more about the playbook.

I was fortunate in my career to program more than my share of great radio stations in many different markets.  The resumé of my programming journeys can certainly be described as a long and winding road.  WRBC Jackson, WFUN Miami, WMFJ Daytona Beach, KTLK Denver, KRIZ Phoenix, WRKO Boston, WOR-FM New York, KHJ Los Angeles, KYA San Francisco, KCBQ San Diego, KFRC San Francisco, WAPP New York, B95 and KCMO Kansas City, Y106 and  Q96 Orlando, WSHE Miami and KWOD Sacramento.  Not included in this litany are the stations I consulted along the way.

The first few things that come to mind when you see this list are that I programmed a lot of stations, I traveled a lot and I couldn’t hold a job for very long! All of which are true.

I enjoyed every station I programmed.  It was invigorating to take over a radio station, put format adjustments in place, dream up promotions and work with the air staff.  There was a down side, however.  I found myself teaching the same elemental formatics to each new group of personalities.  Often, I would forget things.  Because I had given the speech before, I assumed the new staff knew what I knew.  They didn’t.

So, early on, I began compiling what I called a playbook.  It was everything I knew about programming.  It wasn’t as simple as handing out the book and having everything be perfect.  Changes had to be made to accommodate particular idiosyncrasies at each station.  But at least the basics were covered.

Having a programming playbook solved a lot of problems.  No matter how many meetings you have, no matter how many elements you cover, good air talent can always find ways to do something outside the guidelines of your format.  The talent can always fall back on that old adage, “You never told me that.”  With a playbook, they can’t use that excuse.  Over the years, I came up with a specific rule for every excuse I heard.  After a while, there were no excuses.

A well-designed playbook can give your air staff a feeling of security.  There are no mysteries.  It’s all there in black and white.  If there are any questions about formatics, they can find the answer.  A jock doesn’t always know what a PD wants.  The playbook lays it out perfectly.

It’s not enough, however, just to have the book.  It has to be used.  Let’s face it: Most jocks, by their very nature, tend to be lazy.  It is up to us as programmers to stimulate them past their level of comfort.  If you’re going to have a playbook, it has to be used…daily.  It may sound juvenile, but it’s a good idea to give tests on the playbook.  If you don’t make it important to the air staff, it won’t be important.  Having the staff answer written and oral questions on the basics of different elements of the format in every staff meeting will keep them on their toes when they are on the air.  I required jocks to leave their playbooks at the station.  Occasionally, I would tape a $50 bill or a message to one of the pages.  Later, I would call the jock on the air and ask if the playbook had been read before the shift began.  When they lied and said they had read it, I would ask them to check a particular page number and call me back.

We all know that a good jock must transcend the format.  A good jock must use personality to become special and different to the listeners.  But they must showcase their personalities within the framework of the format.  They can’t be allowed just to do as they please.  They shouldn’t view formatic rules as stumbling blocks impeding their progress, but as tools to help them achieve greater heights.

Execution, without a plan, is ultimately worthless.  You can practice hitting golf balls every day, but if you don’t know the correct swing, you won’t get any better.  Planning, without execution, is just a worthless.  Those who spend too much time on the drawing board will never see their creation come to life.

I tried hard to do both.  I’m a big believer in weekly air check sessions.  It’s all right, and quite necessary, to have rules, but making sure the jocks know how to implement the rules through their own personalities is imperative.

After several false starts, I managed to put down my programming thoughts in the form of a playbook.  Paul Drew, head of programming for the RKO chain, liked the idea and we used the concept at most of our stations.

I make no false claims that these ideas are original.  Different elements were “borrowed” from many of the great programmers I worked with.  Since the playbook was written over the course of years, some influences are easy to spot—particularly the philosophy behind the rules.  It is the direct result of working late into many nights with Buzz Bennett.  Formatic specifics were a direct result of working with Drew.  The playbook is a combination of those ideas, as well as my own, and other unknowing contributors who taught me things along the way.

As the playbook was always a work in progress, some of the specific rules could be conceived as contradictory.  Each has a different level of importance.  Different stations had somewhat different needs.  The rules were always bent to accommodate the needs of individual stations.

And the playbook was always subject to challenge.  If any jock could convince me that his idea was better than what was in the playbook, the rule would be changed.

The concept of a playbook is to make sure that your ideas are shared by your staff.  It also serves as an important tool to help you know exactly what your position is.  Furthermore, it helps you to grow as you add and subtract specifics with each new challenge.

Anyhow, so many of you asked for a copy of the playbook, we’ve reprinted it in this issue beginning on page 10.  You might not agree with all of the guidelines, but I’m sure you’ll agree that the idea of a playbook might be a good one.

Feel free to steal what you need.  I did.

Bull Market

9/22/1995 

Have you felt that cool breeze that’s been blowing through the record industry lately?  You know the one…that tropical number that wafts across your face, gently brushes your hair and filters through your clothes for a brief moment until it backs away for a second or two.  It never really leaves…it just hangs around and occasionally, it will remind you that it’s still there.

I’m not talking about the whistling hawk that’s swept through our industry, leaving bodies buried under piles of sleet and slush.  Nope.  What you’re feeling now is the same wind you can experience on the rocky cliffs of Maui or the southern point of Key West.

Close your eyes and breathe deeply.  Smell the hint of mint juleps?  Maybe a bit of fresh sea air?  Of hope eternal?  Of change?

That breeze is about to fulfill its promises.  No more teasing.  The score is at hand.  The winds of change are about to bring on a tropical storm.  Tropical storms are magnificent.  The wind howls…brilliant lightning flashes through the clouds…booming thunder shakes the ground…the skies open up and rain comes down in torrents.  Your average tropical storm is beautiful, at times scary, but seldom destructive.  And whatever mild disruptions occur in the short term, the end result is always positive, because a tropical storm brings with it food and water for the environment.  It makes things grow.

Get ready to rumble, bud.  The record industry is about to shake, rattle and roll!

What’s it all about, Alfie?  It’s about expansion.  It’s about free agents.  It’s about long-term contracts.  It’s about signing bonuses.  It’s about performance clauses.  It’s about “Who’s next?”

Does it sound like the NBA?  Sorry, Charlie, we’re talking record business here.

I’m talking promotion…right here in record city…with a capital “P” and that rhymes with “T” and that stands for trouble.

What’s the problem with promotion?  There isn’t enough of it and there aren’t enough of them (qualified promotion people) to go around.

The new labels that are busting out all over, combined with those that have undergone sweeping changes of late, have now upped their periscopes and are searching for qualified senior promotion people to run the departments that will make or break the records…and ultimately make or break the companies that sign the acts and sign the checks.

In the next few months, qualified senior promotion people are going to be in the catbird seat.  The money offered is going to be obscene.

Why?  Three reasons.

#1:  The number of new record companies have created a demand unlike any other time in our business.  This, coupled with the fact that there are new heads at many labels who want to make changes in the promotion departments they inherited, means a great many jobs are going to be up for grabs now and in the very near future.

#2:  The collapse of the great marketing theory.  With the growth of the Alternative format came the belief that promotion wasn’t that important.  The Alternative format was all about music, dude.  Heavy promotion to those cool programmers wouldn’t work.  They needed to be “marketed,” not promoted.

Surprise.  They need both.  It’s easy to spot the companies that put all their eggs in that marketing basket.  They are the ones without the hits.

Warner Bros.  Records, perhaps the original innovator of marketing as we know it, has always had one of the largest and most aggressive promotion teams in the business.  Don Ienner, who knows marketing and promotion as well as anyone, said it best:  “It’s all about marketing.  Until Tuesday.”

The companies that relied too heavily on marketing are now scrambling to beef up their promotion departments.

#3:  The lack of qualified senior promotion people.  In the past two days, I spoke with five record company presidents, all asking basically the same question:  “Who’s out there?”  It’s a short list.  Who is (a) qualified to run the promotion department at a major label, (b) isn’t already under contract or (c) wants to leave his or her present situation?

The next question is even tougher.  What good number two people are ready to move up?

That list is even smaller.

The general perception within the industry is that the talent pool isn’t very deep.  Perception is reality in our business, so if you are currently in the shallow end, you need to move out past the breakers and into the deep water with the sharks.

What makes the step from number two to the top spot easier?  Several things.  Your ability to lead and direct a staff, of course.  Confidence from those above that you can do the job.  A good track record.  All of these are important .  But the most important factor is perception.  Does the industry think you are ready to move up?

How do you gain that perception?  Relationships.  Relationships with those in the record industry are important.  Relationships with those in radio are invaluable.

Too often, the number two people in many promotion staffs are bound to their desks, directing traffic around the national office.  They become so tunnel-visioned that they see and interact only with those directly around them.

You want to move up?

Break the chains.  Get on a plane.  Become a road warrior.  Meet and get to know the important people in radio.  Establish relationships with the programmers who dictate the perception about you.  The real weight falls from the lips of programmers.

Those Sr. VPs who are on the short list got there because of their ability to deliver the goods.  You  can’t deliver without relationships.  And the only way you’ll establish relationships is by face-to-face meetings with programmers who make the decisions.  Promotion is about closing.  You can’t close the door until you’re allowed through it.  It takes more than the occasional phone call.  It’s politics, bud.  Kissing babies, shaking hands facilitating and working hard.  What ever it takes, whatever the time.

You want to do marketing?  Take some night classes, learn how to draw and present innovative campaigns.

You want the number one promotion job?  Deliver!

AOL-SOL

9/15/1995

There is a cancer among us.  A cancer growing daily for which, so far, there is no cure.

The radio and record industries have always operated on an “I need to know” basis.  Rumors and gossip have fed the entertainment business forever.  As a part of that business, both those in radio and records have been a part of it.  There’s no way to keep from it.  We feed daily on “Did you hear about…” and “What’s going on?” 

When I first entered this business, I asked a wise old veteran why this industry was so interested in rumors.  He told me, “Because most of them come true.”

The wise old crone was right.  Knowledge is a powerful thing in any business.  Inside knowledge is all powerful in our business.

Much like my politically correct (it had a different definition in those days) father, who would buy “worthless” timber land because he knew where the next highway was planned, most successful executives in our business keep one ear to the ground in anticipation of the next seismic shifts.

Taken as a part of the whole, there’s nothing wrong with “good” gossip.  It serves all of our interests from time to time.  It even got me my first major-market programming gig.  While working in Phoenix, I started a rumor that I was going to Boston to program WRKO.  At that time, no one from WRKO had contacted me and I knew no one in the RKO organization.  The rumor made the trades, the GM at WRKO read it and called me for an interview.  Bottom line:  The rumor came true.  I left Phoenix to program WRKO in Boston.

Rumors and gossip boil down into two categories: good and bad.  The good rumors are positive statements about people in our business that might be moving to better jobs.  These rumors occur daily, often, as outlined above, started by the very individuals who are seeking better positions.  Having this industry say positive things about you is like an actor’s name in lights.  How are you going to conquer the world if nobody knows your name?  I’ve always encouraged “good” rumors.  How can we go wrong by saying positive things about our colleagues?

The “bad” rumors are another thing entirely.  These are ugly statements about people in our business…disparaging comments about their ability, connections, actions, looks, etc.  As much as I wish these “bad” rumors would disappear, they won’t.  Because we are in a business that feeds on itself, these “bad” rumors will continue to be a fact…just as those classified as “good.”

However, our industry has always had a built-in immune system that fought these “bad” rumors.  Most of us refuse to perpetrate these ‘bad” rumors…particularly if they are about our friends.  When these “bad rumors run into enough defense, they go away.

Unfortunately, these “bad rumors have a new carrier…one that is much harder to combat.  With the advent of the computer system, unreliable rumors and gossip are allowed to run amuck.  There is very little we can do about it.  Anyone and everyone with a modem can dial up AOL and say virtually anything and everything about others.  The cowards among us (virtually all of those using the gossip channels on AOL) are allowed to spout vile and venom without fear of reprisal.  There’s nobody there to say, “Wait a minute, that’s not true,” or “Hey, you’re talking about a friend of mine,”

We’ve become entangled in the web of the Internet.  If you’re on AOL, you’re S.O.L.

Lately, the rash of ugliness has broken across the face of the industry in big splotches.  More than one record company president was vilified to the point of predicting the demise of their careers.

Certain promotion people have been crucified for a variety of usually senseless reasons.  We’re talking drawn and quartered here.  More down was predicted.

A couple of weeks ago, a particularly nasty tirade appeared on AOL about our opposites at Hits.  Because the message was so well written (I guess I’m supposed to take that as a compliment), several of my colleagues called to ask if I was the author.

I wasn’t.  If I had written it, I would have signed my name.  Whether or not some of the comments are true is not the point.  The point is that these messages are written by cowards who hide behind anonymity.  They take shots with no fear of recrimination.

I understand that some people think this cloak of secrecy might be helpful. Because no one knows who is leaving the messages, some feel safe in commenting on people in power.  Some may use this forum to criticize their boss or their company.  Certain ugly truths may come to light that would otherwise remain hidden.  I have serious reservations.  Throwing ink into the washer with out a bottle of bleach handy can leave stains that will last forever.

Talking ugly about others or starting “bad” rumors is a fact of life in our industry.  As I mentioned before, in some cases, it is even healthy.  But talking with others always  provides a stopgap.  You might be wrong.  Someone might change your mind.  If you’re way out of line, someone might sue you.

Put simply, to write whatever you want without admitting you wrote it is chickenshit.

Network 40 doesn’t use rumors from AOL.  We don’t read them.  No one should.  It’s not right.  And there’s another reason.  Anonymity isn’t guaranteed.  Several people haven’t  covered their tracks well enough recently and have been busted.

Good!

If everyone in the industry stopped feeding the gossip-mongers on AOL, this useless bullshit would cease.  Though you can dismiss it as no big deal, it is, at the very least, time-consuming.  If someone writes something about you, you’re going to be fielding calls from people asking, “Did you read what someone wrote about on AOL?”  If something is written about your company or boss, you’ll be getting the same calls.

Of course, just by writing this column, I’m sure I’ll be the target of some nameless coward next week.  Who knows, if it’s well-written, with no mistakes or grammatical errors, maybe some of you will call Hits and ask them if they wrote it.

Everyone knows it couldn’t be R&R.