Fine Line

11/26/1993

Be kind to those people who are being paid to be kind to you.

Some years ago, the esteemed Bill Gavin uttered that quote when he was questioned as to how radio should treat record promotion people. Years later, conflict still exists between those who play the records and those who promote them. And Bill Gavin’s quote rings louder than ever.

For a program director, never is the contradiction of his job more pronounced that in his dealings with record promotion people. For the promotion people, the relationship and job description are pretty well defined. It is their job to work their way into a program director’s office, into his heart and onto his playlist. It’s really simple. Do what it takes to get the record added.

For a program director, it’s not nearly that simple.

A program director’s job is to choose the music that’s right for the station. What is right and what is not so right is almost always undefined. Adding records to a playlist is usually a subjective judgment at best.

In the past few weeks, I’ve talked to several program directors who were confused about this relationship. “Doesn’t his guy understand the record is not for my radio station?” “Why is the record company pushing so hard on this record?” “Some guy is even threatening to pull service if I don’t play his record.”

Just as many who do record promotion have posed questions from the other side of the fence. “Why won’t this guy play my record? It’s perfect for his station.” “After all we’ve done for this guy, I can’t believe he’s not on this record.”

The answers to these questions depend on your relationship with people who do record promotion.

If you’re a program director who has never asked for a promotion, has never asked for a group to play at a station function, has never asked a record company to pick up the tab to fly your listeners somewhere to see an act, has never accepted a record company invitation to travel to hear a particular recording artist perform, then you have a very definable relationship. The record people who promote you are free to present their product to you with an emphasis on promotion and not pressure.

If, however, you’re a program director who asks for promotions (hey, it’s not a sin…sometimes you have no choice…if your station’s budget requires it, you’ve got to go for it), if you’ve asked for a group to play at a station function, if you’ve asked for a record company to pick up the tab for winners to travel to hear a recording artist or you’ve done the same, then you’re open to pressure as well as promotion.

As a program director, you must understand where the pressure comes from. In almost all of the cases, the person you ask for the favor doesn’t have the power to grant it. The local promotion manager will have to ask his boss for approval of an expenditure for the station. Before the boss approves it, he almost always asks questions…questions you might not be aware of. Will the program director “pay back” the favor? Can we depend on him in the future? Will this solidify the relationship?

If the LPM answer yes (and be assured he will answer yes…he is, after all, in promotion), then the VP who okays the promotion will expect favors in the future.

As a program director, it is very easy for you to avoid problems in your relationships with promotion people. Be honest and upfront in all of your dealings. If you need a promotion, explain your needs. If the promotion person can help you, be specific in asking what the record company wants in return. Don’t be, or allow the promotion person to be, ambiguous. Find out exactly what is expected of you in return and then determine whether or not the price is too high.

If you’re a promotion person, do the same. If it’s a favor, explain that. If you expect something in return, outline your expectations. Later, when you feel the program director owes you and he doesn’t share the feeling, your ambiguity may very well harm a relationship that could have been maintained.

The biggest problem in relationships between program directors and promotion people is ambiguity. Be upfront and relations will improve.

As a program director, you can’t ask for favors, even little ones, without having a payback. As a record promotion person, makes sure the program director understands that there must be a give-and-take when favors are extended.

As for relationships in general, I’ve found that the more educated the promotion person, the better for the relationship. Do you want promotion people to understand your station and philosophy? Take the time to explain it to them. It won’t take long. They’re intelligent people. If you take a few minutes to explain how you work, what segment of the audience you’re trying to attract and how you’re working to position the station, you might be surprised at what you get back. Promotion people are looking for an edge. Educate them about your station and it could come back to you in a big way as they look for and design promotions that are specific for your needs.

You don’t have the time? Make time. It’s your business to carve out an edge in every facet of this business.

Promotion people should take time to listen to the stations they service. Try and find out what the program director is looking for and fill that need. Spend time with the program director when you’re not working a specific record. Nothing impresses program directors more than when you say you don’t have a particular record for them this week. Or how about pulling them off a record when you know it’s fried? Those little things create more good will than 10 promotions.

Both sides shouldn’t kid themselves. Relationships are important. If you’re a program director who thinks you don’t need relationships with record company representatives, you’re wrong. The same goes the other way. We’re in this business together. Handled correctly, the relationships can help both ends of our business.

As a program director, be honest in your expectations and your ability to pay back the favors. I always said it’s the record company representative’s job to ask, it’s the program director’s job to say no. However, if the program director asks, it’s the record company representative’s job to say yes. Although that’s supposed to be a joke, many program directors take it as a fact!

If, as a program director, you’re upfront with record promotion people who are still pressuring you about records you don’t believe in, make a proposition. Tell them that you don’t believe in their record, but if they are sure it’s a hit, you will add it. If it turns out to be a hit, everything is fine. If it turns out to be a stiff, they can never again promote you on any record. In other words, if they are willing to bet their future on this one record, you’ll take their word for it.

Their answer will determine your future relationship.

Honest give-and-take…that’s the best policy.

Or a stack of $100 bills about six inches tall!

Gobble Gobble

10/19/1993

Thanksgiving is a time for reflecting…reflecting on the good things that have been bestowed upon us in the past year. So before we sit down to cut our R&R, I mean, turkey, let me give thanks.

First of all, to the superstars who released hit records in the past few weeks. It’s amazing what hits can do for Top 40 radio.

To Madonna and Prince for being so prolific. If all superstar acts would release as many records as they do, Top 40 would be feeling a lot better.

To R&R and those who work there for giving me so much to write about.

To the people of radio in general who have been so responsive to the efforts of The Network Forty staff and who helped us created a new, innovative positive reflector of our medium.

To the people of the record community who have supported our efforts, even sometimes at their personal expense. Change, particularly in our business, is often talked about, but seldom acted upon. The Network Forty has created a lot of controversy in the past few months when we trumpeted change as a way to improve our industry’s prospects for the future. To back away from the controversy would have been easy. To stand and be a part of it was sometimes touch. We appreciate those who took a stand.

To particular friends in the radio and record communities who have worked with us to create a magazine that everyone is now calling special.

To Cher, for having the guts, sense of humor and intelligence to cut a record with Beavis and Butt-Head. And to Geffen for releasing it.

To The Network Group publishers for biting the bullet and letting us plow ahead against the advice of their lawyers. And for never once editing this space, even though I know at times they wanted to.

To Burt Baumgartner for all the obvious reasons…and many more not so obvious.

To Tommy Nast of The Album Network who helped me realize that in spite of everything, we would still get the magazine out…relatively on time.

To Bruce Tenenbaum for taking me to the fight.

To Mr. Ed Lambert for never saying anything negative about anyone…at least not for publication.

To Barry Fiedel for all those mentions at his last convention.

To Alternative Editor Karen Holmes for taking me to see Ministry…3rd row, center stage.

To Lonnie Gordon for bringing out the freak in me. (Though it wasn’t buried too deeply!)

To Music Director/Crossover Editor Wendi Cermak for interpreting all the rap lyrics.

To Steve Kingston for helping to bring Alternative into the Mainstream and for being my first Network Forty interview.

To Kevo for The Chrome Lizard.

To The Chrome Lizard for getting all the gossip. It’s amazing what people will tell an animal.

To Scott Shannon for honestly sharing his thoughts and ideas for so many years.

For all the nekkid ladies who graced Page 6.

To Richard Palmese and Don Ienner for not staying mad too long.

To the dog that still won’t hunt.

To Keith Naftaly for taking my phone calls.

To Steve Wyrostok and the others who went public and wrote letters about the restrictive policies of R&R.

To Jerry Blair for sleeping through Page6…and to Iris Dillon for not.

To the moles at R&R.

To Jon Leshay for giving Bob Garland a job.

To Xscape and all the other  performers who “unplugged” in our atrium.

To all the night people who religiously phoned in their overnight requests.

To Barney, Kenny and the other thieves who participate in the poker games at my house.

To Marc Benesch for taking the time to explain to me how it works…again and again.

To Mark Gorlick and Marc Rather for their input and ideas.

To Brenda Romano, who gave me my first ad and who I would marry if it wasn’t for Miss November.

To Steve Leavitt for the stunning meal at the Conclave.

To Dave Sholin for giving me the gossip he won’t print.

To Ben Fog-Torres for calling me the “Prince of Pulp.”

To Michael Plen for the famous, “Double Buy.”

To Jeff Wyatt for the longest pool game in history.

To Butch and Skip for being from the South.

To Murdock for The Palm.

To Polly and Barb for helping me with the mugger in Central Park.

To Rick Bisceglia for “Ladies and Gentlemen…Jeffry Osbourne.”

To Burruss for five o’clock.

To Rip Pelly, Bill Richards, Justin Fontaine and Bill Pfordresher for not being good enough to beat me at golf.

To Blaylock for graduating from Ole Miss and to Fagot because the Bulldogs suck.

To Andrea for the gentle conversation.

To Satter for the Jive.

To Leach because he isn’t one.

To Joey cause we always work it out and we both work for lunatics.

To the loon.

To Craig Lambert and Ritch Bloom for being tall.

To “Please Advise” for not doing so too often.

To Rich Fitzgerald for the tequila.

To Barbis for not hiring me at Polygram and pawning me off to Bird.

To Les Garland, my life partner in a relentless pursuit of anything and everything.

To Gary Bird for signing me to a seven-year deal. (It was only after I read the contract that I realized they were “dog” years and I would be treated as such.)

To being single and semi-wealthy in Los Angeles.

And to my Grandfather, who owned several “real” newspapers, who taught me how to write quality journalism and who, at this very minute, is spinning in his grave.

And The Survey Says…

10/1/1993

And the survey says…

Game Show Host: Okay, contestants, hands on your buzzers. Here is the toss-up question: What industry trade magazine makes promises it doesn’t keep, is considered antiquated, out-of-touch, domineering, dictatorial, dilapidated, unsellable, unloved, unread and unwanted?

Buzzzz!

Contestant Number One: Uhhh…Radio And Records?

Game Show Host: (Looking at the board): One hundred radio and record people surveyed…the question, what industry trade rag makes promises it doesn’t keep, is considered antiquated, out-of-touch, domineering, dictatorial, dilapidated, unsellable, unloved, unread and unwanted? (Points to the board.) Show me…Radio And Records!

Ding! Ding! Ding!

Game Show Host: Correct! The number one answer, with 99 out of 100 votes was Radio and Records. Contestant Number One, do you want to play or pass?

Contestant Number One: I’ll pass.

Contestant Number Two: I’ll pass, too.

Game Show Host: It looks like everyone is passing on R&R. Just for the record, the number two answer, with only one vote, was Hitmakers, but we understand it’s a personal thing.

* * * * *

Ladies and gentlemen, boys and girls, distinguished members of our industry, honored guests…and Joel. The result are in.

This past week, The Network Forty commissioned an unscientific survey. We asked all in the industry to take part in a poll that asked the following questions: Do you believe in the concept of forecasting Plays Per Week? Will you forecast your Plays Per Week to R&R?

Our telephone rang off the hook. (Unlike R&R, we have a toll-free number. Also unlike R&R, we ask our readers and reporters for their opinions.) From the largest market to some of the smallest, from PDs and MDs to record company presidents and promotion people of all stripes, the message was quite clear.

Over half of our reporters responded and the results were as follows: One hundred percent of those participating said no. That’s correct. Not a single person agreed with R&R’s dictate requiring all of t heir reporters to provide PPW forecasts. Not one of the programmers said they would provide R&R with this data.

Okay, even we were a little stunned with the results. One hundred percent? We thought about altering the figures. We even called some who didn’t participate in the original poll. But we couldn’t change the outcome. We were committed to publishing the results, no matter what. We didn’t expect a landslide. But that’s exactly what happened.

First, we would like to thank all of you who took the time to participate. Reflecting your opinions is the cornerstone of The Network Forty.

Second, what’s up with radio And Records? Are they still lost in the biosphere? Hey, guys, have you heard this one? The PPW forecast dog ain’t gonna hunt. So why be its fire hydrant?

Reality is a word that has stopped being printed on the R&R pages. Fortunately, for the rest of us, the industry is reading different papers today.

It’s really quite simple. Plays Per Week is what’s happening. Not forecasting. Plays Per Week is the reporting standard for the ’90s…and beyond. If you are a radio station and you’re not reporting Plays Per Week, you’re running the risk of being discounted by record companies who are looking for actual play…not guess work. There is no reason for not reporting your PPWs, unless you’re listing records on your playlist that you don’t play. Most record companies are looking at BDS and The Network Forty PPWs to determine particular radio stations’ importance. Don’t just take our word for it. Ask your local promo reps.

If BDS monitors your market, your PPWs make it possible for you to point out any inconsistencies that might appear. If BDS doesn’t ‘monitor your market, PPWs are the only indicators that establish the integrity of your list.

Trust me on this: If you aren’t reporting PPWs and BDS doesn’t monitor your market, you are running a huge risk of being ignored by record companies and, in turn, being shut out of the many promotional tools they provide. In the very near future, record companies will no longer be paying attention (or paying promotional dollars) to radio stations because of the parallel status. Many of them don’t already. It is time for those of you who don’t report PPWs to join the majority and begin. Don’t get shut out.

Although The Network Forty is the only trade magazine that currently charts Plays Per Wek, we’re not asking for your exclusivity. It has been our standard. We’ve made it available to the industry as the standard. All trades should accept PPWs. We’ve even made the term available to every other trade because it is the best information source for our industry.

If you’re a record company that continues to pay promotional and independent dollars based on playlists segregated by a parallel system, you need to stop. By supporting a system most of you privately abhor, you perpetrate the manipulation that strangles our industry…and eventually distorts the true impact of your efforts. If you rely on BDS and PPWs, you will be supporting honesty and reality.

Isn’t that what all of us want?

BDS and PPWs are the only honest standards of actual airplay in the industry today. R&R’s promised vaporware and monitoring system is just that…a promise…an empty promise.

How many times will your boss fail to act on his promise of a raise before you stop believing him and look for a new job? How many times can your love interest promise you future commitment before you find someone else? How many times can R&R cry “wolf” before we stop believing them?

Most of us are done believing.

I’m tired of writing about it. Are you tired of reading about it? Hey, R&R, here’s an offer you can’t refuse. Deliver on your promises and reflect reality and I’ll ease up. When can we expect that to happen? Next month? Christmas? 1999?

Besides, I’d much rather bash Hitmakers…it’s a personal thing.

Confused

11/5/1993

I’m confused. Again. Most of you who read this column already know that I get confused from time to time. Usually when it concerns R&R. But this time, I’m really confused.

It’s hard enough for me to understand a Hitmakers convention. It’s harder still to comprehend a Hitmakers convention with R&R publisher Bob Wilson as a featured speaker. Excuse me, but what is this all about?

Why are radio programmers asked to pay to participate in a gathering sponsored by one trade magazine to hear another trade magazine make a sales pitch? Hey, maybe it’s a merger.

Now I get it. It’s like those Miller Lite commercials you see on television. If they can combine great taste and less filling, we could do it with R&R and Hitmakers. Let’s see, if you combine Bob Wilson with Barry Fiedel, you get Barry Fiedel with shoes on. If you combine the back page of R&R with the front cover on Hitmakers, you get a back page that you have to pay for. And if you combine the Hitmakers Discovery Club with R&R’s vapor-ware, they might just discover an on-line system that offers hype and speculation.

Wilson has cracked. For years, he has sat upon the top of the heap, content with making money at the expense of radio. Have any of you in radio ever heard from Bob Wilson? Has he ever called to offer you help or advice? Would any of you recognize his face or voice? It’s doubtful. Up to now, he’s been as accessible as the Wizard of Oz.

Now, facing an industry that has lost faith in R&R and its entire process, the mountain comes to Mohammed in an effort to sell us the Holy Grail. Bob Wilson, unfortunately, believes that just because he tells us something, we’ll believe it. My question is: Where has he been the last 20 years? If Bob Wilson and R&R had been attentive to the problems of radio and concerned about the industry in the past, they wouldn’t have to resort to a misguided, 11th-hour plea for support and understanding. Where have you been, Joe DiMaggio, when the industry complained and pleaded with you to change the reporting status of radio stations? Where were you hiding when radio asked for clarification on reporting guidelines? Why did you not care that your system welcomed corruption and choked the record industry into a pattern that rewarded “reported” record play with no correlation to sales?

Bob Wilson was making money, that’s where he was. And as long as the cash flowed, the system continued. So why is he now, like a Scientology recruiter, speaking to an assemblage of radio programmers to hype his heralded vapor-ware? Because the radio and record industries have finally rebelled against R&R’s dictatorial approach. This has caused R&R to lose power and with the loss of power comes the loss of money. Dwindling power and decreasing revenues brings Bob Wilson to the Hitmakers convention.

Does Bob Wilson believe that just because he is the founder and publisher of R&R, the industry will embrace his empty promises with open arms? With all due respect, Joel Denver has done an admirable job in selling the coming of vapor-ware. It wasn’t Joel’s fault that the system has been delayed and flawed for years. Hey, he’s just been following the company line. Empty promises are empty promises, no matter who delivers them. It ain’t the messenger, it’s the message.

Had R&R been listening to the industry instead of dictating to it, maybe this point would be moot. Welcome to the 90s, Bob. The industry isn’t buying hype and bullshit any more.

The emperor has no clothes.

Since I inexplicably wasn’t invited to participate in this gathering of the greedy, I won’t be in Hoot-lanta to pose questions to the podium. But if I was, here are some to ask, supplied by the readers of The Network Forty:

#1:  Please explain, in 500 words or less, the exact criteria for reporting status.

#2:  Why do you limit the number of reporting stations?

#3:  Why do you keep making promises about delivering this vapor-ware and not coming through?

#4:  How long would you allow a reporting station to promise to deliver information, then not doing it, before you wouldn’t accept anything reported by the station as fact?

#5:  Exactly when will this vapor-ware be available? (This answer is easy…it’s always “three months.”)

#6:  How much is this going to cost? I know the company line is that the software is free for the first year, but what about hard costs and telephone charges…and please spare us the MCI “Friends And Family” line.

#7:  Do you really think my life will change because I get “Street Talk” earlier? It’s useless information anyhow.

#8:  Why isn’t WPLJ (whose Scott Shannon was honored in R&R as the top programmer of the last 20 years) an R&R reporter?

#9:  Speaking of selling, R&R has been for sale for almost a year and no one has bought it. Why?

#10: Do you still insist on predicting Plays Per Week and do you think radio will participate?

Of course, the biggest question is when will the R&R monitor system go on line? Perhaps we’ll invite R&R to invite that question at the 1994 Network Forty convention. And 1995. And 1996. And 1997.

Most of us won’t be in Atlanta to hear Bob Wilson’s speech, but we won’t miss a thing. I’m sure, to quote from William Shakespeare’s “MacBeth,” “It will be a tale told by an idiot…full of sound and fury…signifying nothing.”

Book Report

10/29/1993

Howard Stern.

Two words that assault the senses like no others…with the possible exception of: gang rape, escaped pedophile, serial killer and Jehovah’s Witnesses.

Say what you will about Howard (and most people will say a bunch), he does attract a lot of attention. Syndicated nationwide, his radio show is heard by millions. His syndicated TV show and a later stint on E! cable was watched by a rabid audience. And now, he’s written a book.

“Howard Stern, Private Parts” (Simon & Schuster) is available at your local bookstore…if they carry it…and if it isn’t sold out. Go buy a copy. It’s a must-read for everyone in radio.

It’s the fastest seller in Simon & Schuster history, something I’m sure the venerable publishing company is very proud of. And why should the book be a best seller? Howard has said the secret to a successful radio show is “lesbians.” No less than three chapters pertain to the subject, but there are other, just as titillating chapters, including: My Sex Life; Pig Virus; If you’re Not Like Me, I Hate You; Yes, I Am Fartman; You’ve Been A Bad Girl, Haven’t You and Out Of The Closet, just to mention a few.

With poetic prose like the aforementioned, who can argue? Faulkner, Hemmingway, Stern. It just rolls off your tongue.

Howard is critiqued and criticized by just about everybody, but whether you like what he does or not (I personally think he’s great), he can’t be ignored. What makes Howard different is his honesty. With Stern, what you hear is what you get. There isn’t any hype or hyperbole. It’s just Howard. That honesty comes across in his book. He is quick to point out that the fame he achieves from what he does for a living never ceases to amaze him. As he describes it, “So here I am at the top of the heap…a heap of shit! When you’re in an industry with Cousin Brucie, Zookeepers and Rush Limbaugh, what would you call your heap?”

Howard Stern is living testimonial to the truth that “it’s not brain surgery, it’s only radio.” (I wonder if brain surgeons, before performing an operation, say to each other, “Relax, it’s not radio…it’s only brain surgery.”) We all have the tendency to take everything too seriously. Take Howard’s listeners…please. Howard’s just having fun…saying things that most of the audience thinks, but won’t voice. Those who get angry are probably taking life too seriously. I mean, it’s only radio.

And just because Howard says it, does that make it mean something?

Sometimes.

Unlike most of his listeners, I had the distinct pleasure/pain of being the object of one of Howard’s nuclear assaults. When I was programming WAPP in New York in 1985, Howard was doing afternoons on WNBC. His contract was coming to an end and WAPP’s General Manager Pat “The Rock And Roll Duck” McNally and I thought hiring him to do mornings might be a good idea. At this time, WAPP was behind both Z100 and WPLJ in the Top 40 race, so almost any change would have been an improvement.

This was shortly after I…and just about every other programmer of note…had been approached about the programming job at WNBC. I, with all the others, turned it down without a thought, even thought they offered twice the amount of money I was making. Who in his right mind wanted to be the program director of a station that featured Don Imus doing mornings and Howard Stern in the afternoons? Only someone with limited experience or a career death with! (My worst fears were quickly born out when WNBC finally did hire a PD from somewhere in Virginia. Imus called in sick and the guy had to do the morning show on his first day at work. Stern taped the show and played bits of it back in the afternoon, critiquing each break by the new “hillbilly.” It was brilliant.

Anyhow, back to the story: I had one meeting with Howard. I must tell you, he’s a great guy. The brief time I spent with him was pleasant and hysterically funny. McNally continued meeting with Stern and his agent and eventually offered him a contract. After some contemplation, our offer was turned down. Interestingly enough, the reason Howard gave was that he didn’t want to do mornings.

Gary Stevens, President of Doubleday Broadcasting at the time, wasn’t disappointed. He had been lukewarm to the idea from the beginning. When we were rejected, he declared “…the kid (Howard) would never make it.”

The day after the negotiations ended, I was on my way into the city to meet Stevens. I got caught in a massive traffic jam leading into the Midtown tunnel. Naturally, I was listening to Howard Stern. He began his program by saying he wanted to talk about “…that WOP radio station…WAPP and the punk program director who ran it…Gerry Cagle. There I was, stuck in traffic, being ripped by the master. I hunched down behind the wheel, afraid to look left or right at the other drivers. I knew they were listening to Stern and I felt they knew he was taking about me. It was a humiliating, yet somehow exciting experience.

I was relieved, if only for a moment, because Howard only tore into me for a minute. Then he switched to Stevens…berating him for being everything from a closet Jew who changed his name because he was ashamed of his heritage to being a cheap miser who wouldn’t come up with enough money to pay him. I’m leaving out some of the juicier comments, but suffice it to say that Howard carved out a new orifice or two for good measure. Howard went on to say how he could have saved WAPP from our miserable ratings, but we were too cheap to hire him.

But he didn’t stop Stevens. Next victim: Nelson Doubleday, the chairman of the company. Howard ripped the book company, the broadcasting company and the Mets. And he ended his brilliant tirade by launching into the “real” reason behind his not being hired: Nelson Doubleday’s daughter wanted to have sex with him…or something of that ilk.

It was outstanding…if a little too close to home.

When I got into Stevens’ office (hoping he hadn’t heard Stern’s program), it was evident that he had been listening. He was seated behind his desk, his shoulders slumped, a pale drawn look on his face. “I’m ruined in this town,” he moaned. I wasn’t with Stevens in his meeting with Doubleday. I can only imagine what was said.

Shortly thereafter, Doubleday sold all their stations and closed the broadcasting division. The company line was that it had nothing to do with Stern. I don’t necessarily share that opinion.

The bottom line? Doubleday made millions on the sale of their stations. Gary Stevens made a fortune by brokering the deal. He’s not the most successful radio station broker in the business today, so he wasn’t “…finished in this town.” Pat McNally is the GM of Live 105 in San Francisco. Howard (the kid) did make it.

And me? I never did manage to make WAPP a winner. New York’s largest audience had finally heard about WAPP, if not exactly how I had planned it. But Howard Stern ripped me for a minute or two on WNBC, somehow validating my career and giving me a brief moment of fame in the Big Apple.

Howard, I love you. You make me turn on my radio. Isn’t that what it’s all about?

And the book ain’t bad either.

P.S. Could we have a picture of Robin’s breasts for Page 6?

He Didn’t Miss Much

10/22/93

How well did you know Ed Leffler?

That’s a question I’ve been asked a lot the past few days. The answer? Not well enough. That answer could b given by all who knew him.

Ed was one of those special people who always gave more than they took. Spending time with him was always fun…always exciting…but there was more. I always felt I learned something. Ed was so knowledgeable…so talented…so wise and kind…and most important, so willing to share all of his wisdom with those around him.

Ed Leffler was one of the good guys. In an entertainment world where the standard line is, “He’ll get back to you,” Ed always did…whether you were a record company president or the music director at a small radio station. Ed was always easy to reach. Not because he thought it was good business (it was), but because he truly cared.

If I had but one word to use to describe Ed Leffler, it would be passion. One only had to be backstage at a Van Halen concert when something went wrong to see this passion burst forth in a glorious harangue that would put Vince Lombardi’s best to shame. A consummate professional, Ed expected nothing less from those around him. And when expectations were not met, Ed was quick to remind those responsible…in truly poetic fashion…that they should get it right the next time. And they always did.

His passion for life and business made him one of the most ethical managers in history. If Ed said an ant could pull a bail of hay, you would hitch him up. His yes always meant yes…not maybe…not if it’s convenient…not if there was time…it was just, yes.

And Ed was one of the few who would tell you no. Many in his line of work try to appease…to put off…to keep you in limbo. If Ed didn’t think it was right or it wouldn’t work, he would tell you no, quickly. In a world where most try to curry favors, Ed gained more respect by saying no than the many others who would always say yes.

Special? Oh, Ed was special. You didn’t have to be one of his friends to know that. You only need to look at his roster of clients. Who else could have managed such diversified talents as the Osmonds and Van Halen? And represented each with dedicated fervor? Only Ed Leffler.

Ed Leffler’s epitaph reads: “I didn’t miss much.” It is the perfect description of his life and times. But his friends will miss him dearly.

How long did we know Ed Leffler? For all of us, the answer is the same.

Not long enough.

Rambling Editorial

10/15/93

Am I so unfocused that I couldn’t pick one single topic for this week’s Editorial? Are there so many important issues that I couldn’t concentrate on one? Or is the opposite true?

Anyhow, I share with you some of the thoughts from the black hole that occupies the majority of my mind.

How bad was the hotel in New York City where the Hitmakers convention took place this past weekend? To avoid the real possibility of infection, Publisher Barry Fiedel was forced to wear socks rather than do his normal “come to Jesus” talk in bare feet. It just wasn’t the same.

What about R&R? It’s now mid-October. That’s one month after the latest deadline for their vaunted on-line system to be on-line. I heard that they’ve finally got the bugs out of the tic-tac-toe game, but the connect-the-dots program is giving them fits. By the way, Bernie, my bookie, had put the odds of a September delivery at 8-to-5, but after paying off my rather substantial wager, the odds are now off the boards.

With the Spring Arbitron ratings showing substantial gains for many Top 40 stations (see Page 6), what’s going to happen to those who were singing the format’s death knell just a few months ago? (They’ll probably apply for jobs at R&R.) Ain’t it amazing what a few superstar releases will do for the format? For Top 40 to prosper, Mainstream artists have to release records. Well, they’re back. Billy Joel, Mariah Carey, Janet Jackson, Rod Stewart, Aerosmith, En Vogue, Madonna, Tears For Fears and Duran Duran are just a few with formidable track records who are currently on the charts. Add to those dependables like Blind Melon, Toni Braxton, Haddaway, Lisa Keith, Ace of Base, Taylor Dayne and some of the others and you have the basis of the “resurrection.” The return of Meat Loaf, Earth, Wind & Fire and the Bee Gees are icing on the cake. Top 40 always grows when radio just plays the hits. It’s nice to have hits to play.

Has anyone ever seen the head of Arbitron and Don King in the same room at the same time? With the recent problems of the WBC sanctioned title fights that mysteriously ended in draws followed by weak explanations, it’s more than a little reminiscent of the continuing problems between R and R…radio and ratings. When will radio stop letting the tail wag the dog as far as ratings are concerned? Arbitron’s methodology is worse than R&R’s…and that’s really out of line. Sooner or later, radio must take control of its own destiny and demand a better ratings tool or our industry will continue to fall behind in the race for the advertising dollars.

Is it my imagination or is our industry, both on the radio and record sides, becoming more fun lately? Increased advertising dollars and better ratings are probably the reason in radio. And the success of carefully planned projects like Meat Loaf, U2, Mariah Carey, Billy Joel, Earth, Wind & Fire, Toni Braxton, Janet Jackson, John Mellencamp, Blind Melon and some others put smiles on the faces of most of those in the record business. Damned if it doesn’t seem like we know what we’re doing! It probably is a product of my highly colored imagination, but it seems like everyone’s enjoying themselves more in the latter part of the year than in the earlier part. R&R is, of course, the obvious exception.

Is Scott Shannon the funniest programmer in radio or do I just share his sense of humor? I’m sure it’s me because I also laugh at Bruce Tenenbaum and Michael Plen. That’s like saving whales, but killing porpoises.

This month’s edition of The Network Forty CD sampler contains air checks and promos of the famous “Last Contest.” This promotion was run on Top 40 KCBQ in San Diego in the mid-1970s. Although somewhat dated, it still is the perfect example of how to create excitement and set up a promotion that will make your radio station stand out from others. Conceived and produced by Jack McCoy, “The Last Contest” is something you should share with those in your programming and promotion departments.

Since R&R canceled its convention plans for 1994, the big rumor is that The Network Forty will step in with an unusual concept next year. (Editor’s note: It’s more than a rumor. Bernie has it at even money.)

With more listeners using “strange” pressures to request their favorite songs (see Page 6), are record companies now considering special “Strike Forces” to insure airplay?

It wasn’t so long ago that radio was about the only way to expose new record product. Today there are many others: MTV, VH1, The BOX, etc. Now, from out of left field, it’s Beavis And Butt-Head. Check out this week’s special feature on how these latest immortals are breaking records.

Am I the only person who doesn’t get Beavis And Butt-Head?

An ominous sign for R&R this week was the local Los Angeles weather “forecasts” of a bright sunny day on Sunday. An unexpected thunderstorm ripped through Southern California in the afternoon. And the weather center even has its computer system on-line.

Was I the only one who didn’t know they found the Mars orbiter?

And did you hear they found Jimmy Hoffa? He was on Savage Records.

So I’m playing golf with Bill Pfordresher and Les Garland. On the 10th hole, we come upon a pig that got stuck halfway through a fence, with the business end being our way. Pfordordresher says, “I wish that was Michelle Pfeifer.” I cast my vote for Demi Moore. Garland looks around and says, “Hell, I just wish it was dark!”

Raptivity

10/12/1993

I received several disturbing phone calls last week. (No, they weren’t from Joel Denver. He never calls…he never writes…) The calls were from three program directors in different parts of the country. All shared basically the same story.

Their General Managers told each to play no more Rap music.

Their sentiments have been echoed by many more program directors over the past few months. It’s a situation any of you who program Rap music may have to deal with in the near future.

Hopefully, it will be a discussion, not an edict. One progam director objected to the “suggestion” was told, “If you can’t do it, I’ll bring someone in who can.”

Because of the nature of the music, it’s easy to say this is a racist reaction. Although racism, in some cases, may play a part, history proves it cuts much deeper than that. In some instances, it’s an emotional decision. In more, it’s economics.

It’s a classic contradiction: art and business. And this confrontation, although disturbing, isn’t new. It’s been with us since radio began programming popular music.

In the ‘40s, it was that psychotic revolutionary, Frank Sinatra, who shook the mainstream consciousness with “controversial” lyrics that drove teenagers crazy. Many radio stations banned his music.

In the ‘50s, it was the icon Elvis Presley who scared mothers and fathers nationwide with his “suggestive” lyrics and gyrations. Elvis was allowed to appear on The Ed Sullivan show only when he agreed to be filmed from the waist up. Stations banned his music.

In the ‘60s, we had two causes for alarm among the “suits.” Up until the early ‘60s, Black music was heard only on Black radio stations. The success of Elvis changed that and Mainstream stations made Black music a part of their playlists. Many listeners, particularly in the South, objected strenuously. I got the message up close and personal in Jackson, Mississippi when the KKK burned a cross on the lawn while I was on the air at WRBC. Other, less visible reactions, caused rumbles across the country. Then came the Beatles and John Lennon’s statement that they were more popular than Jesus. Beatle records were smashed and burned and banned nationwide.

The ‘70s saw a backlash against songs containing lyrics that advocated the use of drugs. (Wait a minute…you’re telling me Pusherman was about drugs?)

In the ‘80s, Tipper “Gored” the industry with her proposed ban against songs with lyrics advocating sex.

Now, it’s Rap music and more particularly, “Gangster” and “Street” Rap music.

Where to draw the line has always been a particular problem for programmers. We, as a group, make our living by accurately “reflecting” the culture to which we program. Radio doesn’t make music. We play what is popular. Successful programmers don’t choose music. We research what our listeners like and play it back to them. Our problem is that the line keeps moving.

In the early ‘70s, I caused a huge problem within the RKO chain when I refused to edit the word “crap” out of Paul Simon’s “Kodachrome.” Sounds tame today, but most of the other stations across the country had edited that word out of the single. Eventually, they relented and most played the song unedited. But the same problem, with different variations, remains today.

If your manager brings up this topic, hopefully, it’s for discussion and not a mandate. If it’s a mandate, you should resign on the spot. Not because of a moralistic high ground, but because the reality is that you’ll wind up being fired in the end. If you depend on a large portion of your audience that likes Rap music and you stop playing it, you’re going to lose that audience. When the audience is gone, so are you. You have a better chance finding another job if you leave with good ratings than looking for an opening when you lose. blaming it on the manager after the ratings won’t fly.

If you are fortunate and it is a discussion, you need answers for the questions you’ll be asked.

Is the station losing revenue because of your playlist? The big question: Is it perceived lost revenue or actual lost revenue? Many advertisers complain about the music on stations that carry their advertising. Whether or not these advertisers will really cancel is the key. If the advertisers who comoplain actually cancel, will the revenue be off-set by the dollars received from the ratings generated by the ratings? If these advertisers don’t cancel because you change the playlist, will they guarantee to continue advertising if the ratings go down? Wioll the local advertising (and these discussions are almost always driven by statements and threats made by local advertisers) off-set the national buys that are precipitated by ratings alone?

A general manager hires a program director to increase ratings. Ratings mean dollars. Short-term decisions effect long-term profitability. Deleting certain types of music changes the face of the radio station. It is repositioning. Taking certain types of songs off the air makes other changes inevitable. It is a change of format…however slight. It should be thought out before it is done.

If the change is suggest from a moralistic viewpoint, your answers will be much more complicated and might not matter in the end. Let’s face it. None of us is comfortable with all of the music we play. For whatever reason, every song is a turn-off to certain segments of the audience. Our job, as programmers, is to program the most music that is acceptable to the largest portion of hte audience at any given time. We don’t have to like every song. We certainly don’t have to agree with every lyric. But our job is to accurately “reflect” the appetite of our audience.

It is a fact that some of the artist featured on radio are not upstanding citizens. This is nothing new. Most artists, by their nature, are outlaws in some sense of the word. Should we not play music that is written and performed by those who have been imprisoned or in trouble with the law? That would cut out a good portion of the Country playlist in one fell swoop. Or maybe we should define our playlists by degree. The bigger the crime, the fewer times we will play the song.

None of us wants to program material that advocates rape, child molestation, murders, etc. It is somewhat easy to draw that line. But what about other subjects that might make portions of the audience uncomfortable? Do we throw those out also.

Because we play it, does that mean we promote doing what the lyrics say? Should w play songs that advocate sex? Should we play songs that advocate drugs? Should we lay songs that advocate violence?

Songs are poems set to music that reflect our times. They are written by people with different fiews and perceived just as differently by listeners.

Did “The Battle Of The Green Berets” make everyone who heard it joing the Armed Forces? Did “War” make everyone object to the Vietnam War? Did “Cocaine” make everyone who heard it a drug addict? Did “Mercy Mercy Me” make everyone an environmentalist? Did “Just The Way You Are” make everyone who heard it remain the same?

The answer, of course, is no. Music effects everyone differently. Tastes are radically opposite within the same demographic and psychographic sample. I have two daughers who are only three years apart. They were raised in the same house adn exposed to the same environment. One loves alternaive music and can’t stand Rap. The other loves Rap and can’t stand Alternative. Go figure.

The argument has gone on for generations. Does art cause those who view, read or listen to react according to the message? those who are offended by the art form, in spite of all evidence contrary to the fact, will say yes. Those who aren’t offended will say no.

To quote that contemporary of William Shakespeare, Burt Reynolds, in Smokey And The Bandit, “More often than not, you perception is dictated by what part of the country you’re standing in.”

The bottom line is this: Music affects different people in different ways. Music on radio causes people to do one of two things: Keep listening or switch stations.

That’s a fact.

And one that should be contemplated long and hard before playlist alterations are begun.

S.I.N.-Sational

10/08/93

Since day one, even before R&R began hyping their “soon-to-be-available” vaporware (and that’s a long, long time), The Network Forty has been dedicated to improving the flow and access of information critical to radio. The Network Forty has been on the cutting edge in providing new and innovative resources to our industry.

The Network Forty Overnight Requests have been a staple of our operation from the start. It provides exclusive information on the most-requested songs from radio stations across the country. The compilation appears on radio programmers’ and music directors’ desks each weekday morning. This request information is a valuable programming tool in plotting the reaction to records in other markets.

Plays Per Week was conceived by the radio industry and first introduced in The Network Forty 16 months ago. Now it has become an industry standard that is recognized by radio in al markets and is being used, with our permission, by other trade magazines. Except one. You know why.

At the beginning of this year, The Network Forty began an in-depth analysis of our Plays Per Week information. Each week, we break out the PPW data by region so radio programmers and music directors can plot the success of specific records in their geographic area. No longer do you have to ingest national BDS data and “guess” as to how a particular record is doing in your part of the country. With the “exclusive” Network Forty PPW Breakouts, you get a clearer, more precise picture.

The Network Forty also provides the most extensive promotional resource in our industry. Each week, we list the top promotions at radio stations across the country, providing programmers with ideas generated by their peers. In addition, we preview upcoming events with our “exclusive” Monthly Promo Planner. As a part of this service, we also provide programmers a list of suggested promotions that, at the very least, could inspire you to successfully use our ideas or come up with your own.

The Network Forty’s weekly Conference Call allows our readers to share the ideas and reactions of programmers and music directors regarding specific problems that affect day-to-day operations in radio stations across the country.

The Network Forty’s in-depth music research in unparalleled in our industry today. No other publication reviews and researches new music like the staff of The Network Forty. Our Mainstream Music Meeting provides insights on music ready for Mainstream stations. Our Alternative Music Meeting focuses on music that is Alternative in nature, but will, in our opinion, cross into the Mainstream.

The Network Forty has been influential in the Rhythm Crossover field from the beginning. Our Crossover network is the most extensive in the radio industry today. Our network of Crossover programmers and music directors makes it possible for The Network Forty to plot the progress of Crossover records from the inception. It is a section of our magazine of which we are most proud.

In the past few years and particularly in the past 18 months, clubs and mix shows have become increasingly important in the development of Crossover music. Long before many records are ever serviced to radio, clubs and programmers of mix shows are aware of records that will be successful on radio. With this knowledge, The Network Forty began building our relationships with those in this arena. It became apparent that information from clubs and mix shows was invaluable as a programming tool.

The Network Forty is constantly seeking new avenues to provide research that will aid radio programmers. With this daily goal, The Network Forty is proud to announce this week our association with the Street Information Network.

For those of you familiar with S.I.N., you know how excited this I.M.A. (International Marketing Agreement) is to us. For those of you who aren’t familiar with S.I.N., let me share the excitement with you.

S.I.N. encompasses playlists and data from influential club jocks from across the country. Over 500 clubs are rated and surveyed and music information is compiled weekly. In addition, S.I.N. also compiles playlist and actual play data from mix shows that are aired on hundreds of radio stations. S.I.N. also charts weekly sales information from specialty retailers (those who don’t report to SoundScan) and record pools.

The combination of The Network Forty and S.I.N. will produce data and music information unequaled in our industry today.

What does this mean to radio programmers? It means we’ll be able to provide you with even more in-depth music research in the Rhythm/Crossover/Dance arena. The combined forces of The Network Forty and S.I.N. will be able to chart the progress of “new” records earlier and more accurately than any other source.

The Network Forty continues to open new doors to increase our effectiveness in providing radio programmers with information vital to their operations. Our new affiliation with S.I.N. is another step in that direction.

Next week…a personal thing.

Editorial

9/24/93

The phones at The Network Forty have literally been ringing off the hook the past few weeks. A lot of people in the radio and record community are expressing their opinion about various subjects and I, of course, have a few of my own.

A month ago, in a letter to the industry, publisher Bob Wilson of R&R hinted of an end to the parallel system that has created controversy since its inception. Most in both radio and records applauded the move. The only opposition seemed to come from independent promoters. R&R then ignored the consensus and decided to continue the old, easily manipulated parallel system. Why?

Three weeks ago, Joel Denver and R&R decided that radio would begin reporting “forecasts” of Plays Per Week. Joel was quick to tell anyone who would take his call that everyone in radio wanted this “new” innovation. He even claimed that he had discussed this idea in advance with many programmers. Who? What Joel actually discussed was the R&R on-line vaporware. Most in radio are anxious to see this heralded system. (Wouldn’t anyone love to witness a miracle?) Hell, we’ve been waiting for three years. But in the excitement of his hype (Joel really has his Edsel pitch down pat), he evidently forgot to mention his minor projection edit. There seems to be an R&R recession. Radio isn’t buying.

When it became evident that radio wasn’t going to bend to R&R’s latest dictate, Joel began calling programmers to say that record companies loved the “forecasts” of Plays Per Week idea. Not so. In a survey of 24 Sr. VPs, VPs and Promotion Directors, The Network Forty found 24 who did not support “forecasts” of Plays Per Week.

Who in the record community is Joel talking with?

What radio programmers are supporting “forecasts” of Plays Per Week?

The Network Forty differs from R&R in several ways, but one is most important. We are dedicated to reflecting radio’s ideas. R&R dictates decisions to their reporters. If “forecasts” of future plays were what radio wanted, we would do it…just like Plays Per Week, Overnight Requests, Promotions, Promo Planner, Stations Spotlight and Play It Say It. These features came from radio to The Network Forty, not the other way around.

Joel called those programmers who openly opposed R&R’s “forecasts” (in last issue’s Conference Call) and questioned their opposition. One suggested a 900 number so radio could vote on the issue. Joel told him it didn’t matter: R&R was going to do it anyhow.

We think it does matter. To make sure we continue to accurately reflect the opinion of those in the radio and record industries, we’ll give you the opportunity to “Voice Your Choice.” Between 6 pm Monday, September 27 and 9 am Tuesday, September 28 (PDT), you’re encouraged to participate in The Network Forty poll on “forecasts” of Plays Per Week. Those in favor vote yes, those opposed or who won’t participate vote no. The call is toll-free at 1-800443-4001. We’ll publish the results in next week’s issue. (Since all 800 calls identify the number calling, we’ll be able to disqualify those from R&R’s offices!)

Wasn’t R&R’s heralded vaporware (by the way, I would love to take credit for that term, but it, too, came from a radio programmer) promised to be in place Septermber 15? It still isn’t available, but hey, I for one, believe its coming. Maybe October 15? Novermber 15? Christmas?

And what about the monitoring system that was promised by Joel at the Conclave? It was supposed to be up and running in New York, Los Angeles and Chicago by September. Rumor has it that R&R tested the system last week in LA and it was almost totally inaccurate. Whatever, it’s almost October and the monitoring system isn’t available as promised. (Is anyone surprised?) Should we expect it in October? November? Christmas? This century?

Why does R&R make their reporting stations call in their playlists, costing time and money when other trades take information by fax? Because it’s easier for R&R?

Why doesn’t R&R open their universe and let all stations participate in the process? Why does a secret “editorial board” decide what radio stations are worthy of status? Is it because their antiquated computers system only allows them to gather information from a limited number of participants?

Why can’t R&R let radio stations determine their own identity? Who are they to tell a radio station what format parameter it falls into?

If their on-line system ever goes on-line, will radio stations be able to access the modem through a free 800 number or will stations have to pay long distance charges?

Why has R&R been for sale for months without an offer?

If Joel was listening to radio, he would know the answers to many of these questions.

R&R needs to understand that their autonomy is over. Those in the radio and record communities nationally want to be a part of decisions that affect the way they do business. What’s good for R&R is no longer good for our industry. The only ones who believe the opposite are those who work for R&R.

Can I say this one more time? It’s reality, stupid. Reflect it and I’ll shut up. And so will the industry.

Not all of my questions and comments centered on R&R. Just to show that I’m an equal opportunity basher, may I take some other, less serious shots?

I would like to thank those in the radio and record community for making The Network Forty the most copied magazine in the universe. First, R&R ripped of our Plays Per Week. Now, Billboard follows suit. They call their new Dance section “On The Tip,” a heading we’ve been using to indicate programmers’ favorite records since the inception of The Network Forty. Thanks for the flattery, Michael. We gave Plays Per Week to every other magazine (except Hitmakers…it’s a personal thing). We may not give up “On The Tip.” You should think about another title.

And Hits last week announced their new Rap Editor who, they said, came from The Network Forty. Better check that resume, guys. She never worked here. We know you can’t read your magazine, but if you get someone to read The Network Forty to you, you’ll also know we don’t have a Rap Section. Yet.

See, just to keep them honest, we read all trade magazines (except Hitmakers…it’s a personal thing.)